Below is listed a few of the commonly asked questions. However should you have any question that remains unanswered , please contact us
Is the labels microwave safe?
- YES All our vinyl labels are microwave safe.
Are they dishwasher safer?
YES All our Vinyl labels are Top – Shelf dishwasher safe
Does the colour fade or print fade easily ?
No, our school labels (with the exception of the Basic Black & White) are printed on Vinyl and are sealed with a special varnish, in order for the print not to come off easily. Our Garment labels are printed with a special ‘laundry’ resin so the ink colour does not run.
Can the packages be spilt amongst 2 or more kids?
No, unfortunately we regret that we don’t do split or part sets. (for this purpose, we suggest you use the surname only; we do try and accommodate as far as possible)
How do I get my label order?
We courier nationaly and mainly use Aramex (courier charges for your account. Alternatively on special arrangement, you may collect from me.
Can I pay cash when I collect?
Unfortunately not. Our products are customised/personalised and we require payment upfront via EFT or cash. (Pls note cash deposits incur additional costs). In the past, clients would often enquire and give go-ahead and promise to pay on collection only to never collect.
Upfront payment is thus a way for us to ensure the order will be collected. We do allow clients to pay Cash at no additional costs at pop-up markets when they place their order.
We also do pop-up markets whereby you are able to arrange for collection
Can I pop in throughout the day?
Since this is a home based business, amongst other, I need the time to ensure that orders are processed and dispatched timelessly.
You would therefore need to schedule an appointment for consultation of orders or collection.