Got Questions?
Below is a list few of the commonly asked questions.
However, should you have any question that remains unanswered , please contact us.
- Do you have a pricelist?
- How long will my order take?
- Can I pay cash on collection?
- How do I pay?
- How does collection or courier work?
- Can I pop in throughout the day?
- Is the decals waterproof and easy to apply.
- Do you print on cotton ribbon?
- Do you have a minimum order for your ribbon printing?
For school labels only. For any custom prints we need to know the size, quantity as well as see the artwork to be able to quote.
All products are made per order. Lead time is usually 5-10 working days. CURRENT TURNAROUND TIME ON ORDERS IS ± 5 WORKING DAYS FROM RECEIPT OF PAYMENT EXCLUDING the day the order is placed, weekends and delivery time by the courier once the order is dispatched. We do try our best to get your order out as soon as possible.
Unfortunately not. Our products are customised/personalised and we require payment upfront via EFT. (Pls note cash deposits incur additional costs). In the past, clients would often enquire and give go-ahead and promise to pay on collection only to never collect. Upfront payment is thus a way for us to ensure the order will be collected.
Payment is done via EFT, please Whatsapp or email your proof of payment as soon as possible, as the order is only processed once payment is received.
We courier nationally and mainly use My Courier (locally) or Aramex. Courier charges for your account.
Alternatively You are welcome to collect your parcel in Bellville, on special arrangement.
Since this is a home based business, amongst other, I need the time to ensure that orders are processed and dispatched timelessly.
You would therefore need to schedule an appointment for consultation of orders or collection.
Yes, they can basically be applied to any surface that is clean and smooth.
Unfortunately we only print on satin.
For ribbon printing the minimum order is 10m.
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